FAQs

How much is Shipping?

For Domestic U.S. Shipments, we charge a flat rate fee of $8.00

For International Shipping we charge a Flate rate fee of $32 "International Orders may be subject to local import duties,VAT, or customs clearance fees upon arrival. These Charges are the responsibility of the customer and are collected by the local carrier/customs office."

How can I Track my Order Status?

Domestic U.S. Orders will ship within 3-5 business days. Visit your account login and sign in to view your order status. If checked out as guest contact us through the Contact Page.

International Orders will ship within 5-7 Business Days

(Guaranteed Fast Shipping)

Order Status not Updated when logged in?

Please Allow up to 5 business days for the tracking to appear.

Can I expedite my order?

We are unable to expedite any orders under any circumstances.

 

Payments

What Payment methods do you accept?

For U.S. orders, we accept U.S. issued Visa, Mastercard, AMEX, Discover, Apple Pay, Google Pay, Shopify Pay, and Paypal.

 

Returns/Exchanges/Refund Policy

If any items arrive damaged please email us through Contact US – Incruentus, LLC within 48 hours of receiving your item or if you receive the wrong size. We do not accept returns. Any items on Sale or has Final Sale listed can not be canceled.

Refunds/Returns are allowed only if you receive defective product (within 5-7 days of receipt)